Adding value with last-mile delivery capabilities 

Pingo Delivery, the Group’s on-demand delivery company, focuses on the continuous improvement of our award-winning, last-mile delivery capabilities.

PINGO WEBSITE

Brand overview

Pingo Delivery is crucial to the Group's strategy to own intellectual property in last-mile logistics and monetise its expertise. By providing solutions across South Africa, leveraging a network of drivers and logistics expertise, and utilising technology for seamless integration with clients' needs, Pingo Delivery enables swift on-demand deliveries.

It facilitates the Checkers Sixty60 delivery service – with orders serviced from stores closest to customers – using its technology platform for real-time order tracking, efficient route planning, and timely updates.

Checkers Sixty60 driver holding a delivery bag

Our delivery capabilities 

  • National delivery: We have a national support footprint to manage our delivery fleets across the country, including access to remote locations. Deliveries are based on our clients' business operating hours, seven days a week, 12 hours a day.
  • Guarantee driver availability: Based on client's business hourly forecast, drivers will be scheduled to guarantee driver availability to ensure customer fulfilment.
  • Catering for various fleet types: Our bespoke on-demand solution enables Pingo to cater for various fleet types based on clients' delivery requirements.
  • Client integration: Pingo offers full client integration, including real-time order updates, tracking updates, tracking and messaging. Customers can update the driver in-app with special instructions to ensure the delivery is convenient and efficient.
  • Customer support and order management: We offer real-time order updates, live tracking and pro-active management of all orders from our dedicated customer support team tools. This includes our real-time deliveries portal and driver management system, ensuring we meet required service levels.
  • Solution design and data analytics: Pingo will assist our clients with designing solutions for their desired business processes to meet customer expectations. Thereafter, Pingo's capable technical teams will configure the systems to deliver as required.
  • Branding: Pingo offers clients the ideal opportunity to co-brand the delivery drivers and fleet. We help you to increase visibility and recognition of your brand in the markets you serve.