Making a positive and sustainable impact
Our purpose is to uplift lives every day by pioneering access to the most affordable goods and services, creating economic opportunity and protecting our planet.
This is central to our long-term value creation, which sets the tone and foundation for all our sustainability efforts, guiding us towards a future where our business thrives in harmony with the environment and society.
Communities are the foundation of our business. They are our customers, suppliers, employees and, ultimately, our partners. Making a difference where we can, through #ActForChange and other social initiatives, is fundamental to our sustainability strategy.
* FY2024
Our contribution to social, environmental and economic sustainability
Environmental and social sustainability is central in all that we do. By striving to make affordable goods and services accessible to our customers, and ensuring our employees’ interests remain a priority, there is a strong case to conduct our business in a responsible manner.
We remain focused on amplifying our operations and identifying new ways in which we can make a positive difference in the lives of our people, customers, suppliers, communities and the environment.
CUSTOMER CENTRICITY
Our holistic approach focusses on value, ease of access, and innovative solutions. We strive to ensure that all our customers receive quality products and exceptional service, while standing firm in our commitment to affordability.
EMPLOYEES’ SKILLS DEVELOPMENT AND TALENT RETENTION
We continue to focus our efforts on skills development and career growth while maintaining a workplace that prioritises the safety and wellbeing of our employees, and celebrates diversity and inclusion.
AN INCLUSIVE AND RESPONSIBLE SUPPLIER BASE
We continue diversifying our supply chain with a focus on supporting local economies while remaining committed to upholding the highest standards of food safety and product quality, reducing vulnerability to disruptions, and strengthening partnerships with our suppliers.
SOCIO-ECONOMIC CONTRIBUTION
Our social investment programmes are aimed at enhancing community livelihoods and focus on hunger relief and food security, youth unemployment and local entrepreneurship.
ENVIRONMENTAL STEWARDSHIP
Our progress in reducing our environmental impacts is tied to our investments in innovation and technology, promoting responsible resource use and enhancing efficiency.
2024
Sustainability Report
We see it as our purpose to keep our products affordable and accessible while, at the same time, finding ways to reduce our environmental footprint. This report outlines the progress we have made in our sustainability programmes in the past financial year.
2024
CDP response
Details about how the Group manages climate change, water and forestry related risks can be found within its CDP response. CDP (formerly the Carbon Disclosure Project) is a global disclosure platform for these environmental risks.
Our position statements
All Group operations are aligned to our purpose and values and we recognise our responsibility to respect and protect human rights in everything we do. Our approach to environmental sustainability also aligns with our values to ensure cost-savings, efficiencies in our value chain, legal compliance and environmental responsibility.
Our contribution to tackling global challenges
Being a business with heart, we are aligned with the United Nations Sustainability Development Goals (UN SDGs), especially where issues are relevant to our business and where we can most significantly contribute to these goals.
Our partners in sustainable initiatives
We cannot #ActForChange on our own, which is why we ground our social investment in local community partnerships. Through these collaborative partnerships, we're able to scale our initiatives and uplift more communities through our food gardens, mobile soup kitchens, early childhood development centres, etc.
Our latest ESG data
The Group aims to meet certain environmental, social and governance (ESG) objectives. In the interest of transparency, we continue to manage, monitor and report on our ESG performance. See our latest data in a consolidated table format.