Apr 6, 2020
To enable customers to help those in need during the national lockdown, the Shoprite Group via its affiliate Computicket has launched virtual vouchers which can be redeemed at any Shoprite, Checkers or Usave supermarket nationwide.
The virtual vouchers that can be safely bought, in just a few easy steps, are sent via SMS to a recipient’s mobile phone within an hour of placing the order. It can be redeemed immediately once received.
How it works:
Go to www.computicket.com to buy a voucher.
The virtual voucher can only be used in-store (not online) by entering the unique voucher number into the pin pad at check out.
Vouchers can only be redeemed once, with no change given if the purchase value is less than the voucher value. The remaining value will be loaded onto a gift card in store.
Vouchers cannot be exchanged for cash and cannot be redeemed at MediRite pharmacies or at Money Market counters.
Vouchers are valid for three years.
In addition to virtual vouchers, customers can also send money to recipients without bank accounts at the Money Market counters located in selected Shoprite, Checkers and Usave stores.
To send money in South Africa:
Go to any Money Market counter or till point.
Take your South African ID, the money you want to send, plus R9.99 for the transfer.
The money can be sent to any South African citizen with a South African ID and they can immediately collect it at their nearest store.
After you have selected and entered a 4-digit pin, you’ll be given a Money Market transfer number. Make sure this number is only given to the person who will collect the money on the other side.
Collecting money in South Africa:
Go to any till or Money Market counter with your South African ID.
Give the money transfer number to the cashier and enter the 4-digit pin.
"Basic transactional banking services are still not accessible to a large number of South Africans. We will continue to find new and innovative ways to serve our customers during these unprecedented times."
- The Shoprite Group’s deputy CEO, Joseph Bronn
Updated: 22 April 2020
Distributing virtual instead of physical vouchers are a speedy and secure way to reach the hundreds of thousands of people in need since lockdown and will assist the South African Social Security Agency (SASSA) to roll out food assistance at scale after President Ramaphosa’s announcement last night.
The Shoprite Group’s virtual vouchers is a technology-based solution, with very tight security allowing payment by card or EFT transfer and can be done in bulk, to provide food assistance quickly, efficiently and directly to economically destitute citizens.
Tens of thousands of virtual grocery vouchers have already been distributed to South Africans in need after the Group launched this offering via its affiliate Computicket at the beginning of April 2020.
In addition to buying virtual vouchers to help individuals, they can also be purchased for vetted non-governmental organisations (NGO’s) working to address food insecurity in local communities.
Virtual vouchers are sent via SMS to a recipient’s mobile phone within an hour of being purchased and can be redeemed immediately at any Shoprite, Checkers or Usave store, or can be loaded onto a gift card to allow multiple use and top up.
Read more about the Group’s response to the Coronavirus.